Chronic Conditions: Can you avoid them? Part 3 in a series.
This is part 3 in a series of blogs related to chronic illness. The names have been changed but the stories are real. Did you know you can have a chronic disease but have no symptoms? We react to the obvious warning signs and symptoms (like a...
Denied by Insurance?
Has your insurance company ever denied any of your claims? Have you received medical bills stating that you are responsible for the full cost of services rendered? Have you ever been told after receiving medical care, imaging, or lab work that it...
They Lost Me At Algorithms
Search Engine Optimization (SEO), is a fancy name for using internet tools to increase presence on the web in order to drive business sales. When someone searches in Google or Bing looking for a product or service I sell or a business like mine...
Chronic Illness: Can You Avoid It?
This is part 2 in a series of blogs related to chronic illness. The names have been changed but the stories are real. Meet Connie, a 62-year-old who is considered "hip" as she dresses in the latest trends. She never leaves the house without her...
The Conundrum of Silence in Healthcare
Imagine this scenario. You are an operating room nurse and your patient’s surgery is finished. You and the team, including the surgeon, the anesthesiologist, and a surgical technician/scrub nurse are getting ready to move the patient from the...
Marina To The Rescue: An Open Letter Of Appreciation
Guest Blog: Submitted by Brian Dema, SanFrancisco, CA From the Editor: This blog is an actual letter written by an appreciative client about a very deserving advocate, GNA legacy member, Marina Emery. GNA is publishing this letter in its entirety...
Chronic Illness: Can You Avoid It?
This is Part 1 in series of client stories. The names have been changed but the stories are real. Sometimes subtle symptoms may be a warning that something is heading in the wrong direction. You may feel some vague symptoms, such as fatigue and...
The Case For An Independent Cancer Care Advisor
How does one plan and prepare for the aftermath of a cancer diagnosis? Aside from doing your best to live a healthy lifestyle and retain adequate health insurance, few options exist. Whether you are a patient or a caregiver, the stresses brought...
What's Your "Plan B?"
As I continue to look for silver linings during this challenging time, I find myself grateful for the pleasure of working with several clients who are not in crisis — but who are thinking ahead and planning. All of these clients are caregivers...
Hospice Volunteers: Still Under the Radar
I recently submitted a case review for a patient I cared for as a hospice volunteer. The publisher asked me the following question that gave me pause: “Is it usual to have a hospice volunteer, or was that an exception?” I wondered how it was that...
Is it Okay to Change Oncologists?
The short answer; ABSOLUTELY! A cancer diagnosis hits patients and loved ones like a brick. Most often you are unfamiliar with the ins and outs of the diagnosis, especially initially. Cancer management is time-sensitive and you may feel rushed to...
Do you have a Medical Bill?
Claim Denial Has your insurance company ever denied any of your claims? Have you received medical bills stating that you are responsible for the full cost of services rendered? Have you ever been told after receiving medical care, imaging, or lab...
I'm a Patient Advocate: What Does That Mean?
When I tell people I'm a patient advocate, they smile and say, that's nice! But…what is that? Have you ever found yourself overwhelmed with information and questions regarding your healthcare? You are not alone. Two common scenarios arise...
Having My Parents Die at Home Was a Powerful and Worthwhile Life Experience
Home deaths are challenging yet fulfilling life experiences. Perhaps our family's story can enlighten & provide inspiration to yours. First, a few thoughts to share in foreword… In 2015, both my Dad (and then my Mom 11 months later...
Are You Engaged?
Are You Engaged? The era of “the doctor knows best” is over. No more walking into a medical appointment hoping to be told what to do with no questions asked. Do you suppose there’s a reason patients historically agree with a doctor’s...