Greater National Advocates Blog

The COVID-19 pandemic has given me a gift this winter: spending more time with my parents. We decided they would stay in Rhode Island, rather than spending the October-May timeframe in Florida, as they usually do. Having my parents nearby this...

Many people are not yet familiar with a patient advocate, let alone a board-certified patient advocate. In addition, you may have heard of hospitals or insurance companies offering a patient advocate. So what’s the difference? And why do you need...

What to do? Is it Right for you? Yes, Please! The emergence of the COVID-19 vaccine comes with a lot of mixed emotions. Some view it as a cure to this long pandemic-driven quarantine and the first step toward some sense of normality, with hopes to...

As I was reading my Facebook page, I saw a post from a friend that said: “I won’t be able to get my MRI until the end of next week. I’m pissed.” This message alerted me to call a friend who needed a Patient Advocate. Here's a real-life example of...

While working with clients who are newly enrolled in Medicare or accessing health insurance via the Open Market and/or from employers, we identified common themes in the advice we offer. I share those themes below, in the hope that it will get...

Imagine you have a terminal illness and your life expectancy is 6 months. How about a terminal diagnosis where you could expect to live for another five, ten or, more years? Many chronic diseases, such as COPD, Amyotrophic Lateral Sclerosis (ALS...

For most Americans, healthcare is a top personal and financial priority. Unfortunately, provider billing mistakes combined with the skyrocketing cost of healthcare services, health insurance premiums, and prescription drugs can create real...

"Objectification of people is the heritage of the professionalization of helping relationships. […] When we treat others as objects, even for benevolent reasons, we rob them of their humanity. […] Benevolence without respect is...

As parents we all want the best of everything for our children. The best opportunities for education, happiness, and of course, health. But what do you do when you have a child born with a rare genetic disease with no clinical pathway for...

Parents are often faced with the challenge of if, when, or how to deliver difficult news to their children. As a parent, you may have thought “no news is good news” or been told “they’re too young to understand.” However, all children can sense...

I have been a Registered Nurse for many years, and an Aging LIfe Care Professional, also known as a geriatric care manager or senior care advocate, for the past 7 years. As a nurse I have always thought of myself as a Patient Advocate, especially...

Gone are the days of anyone, let alone an aging parent, placing a quick call to his/her doctor when not feeling well or needing a quick question answered. Healthcare is increasingly difficult to manage and places high demands on time and energy...

Obtaining reimbursement from Medicare, health plans, and insurance companies has become increasingly complex, especially in today’s healthcare environment following changes in how health care providers and facilities bill for services. Hospitals...

It may sound like an overstatement, but it’s true: The work of Kouzes and Posner and the Leadership Challenge has provided me with a framework that guides not only my work within Healthassist, but also the way I conduct my life. Here are the five...

Dear Mom and Dad, It’s Linda. I need to tell you something that’s difficult to share and challenging for me to comprehend. A large solid tumor was found on the outside of my right ovary. Let’s back up. I had a little vaginal bleeding toward the...